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Refund Policy

This Refund Policy governs the terms and conditions under which refunds are provided by GI Digital (referred to as “GI” or “the Website”) for purchases made through the Website.

  1. Refund Eligibility: Refunds may be issued solely at the discretion of GI and are subject to the following conditions:
    • Refunds are only available for purchases made directly through GI Digital.
    • Refunds are not available for digital products or services that have been accessed, downloaded, or used.
    • Refunds may be considered for physical products, subject to the terms outlined in this policy.
  2. Requesting a Refund: To request a refund, you must contact GI Digital customer support within 7 days of the original purchase date. Refund requests must include the following information:
    • Order number
    • Description of the item(s) for which a refund is being requested
    • Reason for the refund request
  3. Refund Process: Upon receipt of a refund request, GI will review the request and determine whether the refund meets the eligibility criteria outlined in this policy. If the refund is approved, GI will process the refund within 7 days of approval. The refund will be issued using the original payment method used for the purchase.
  4. Non-Refundable Items: The following items are not eligible for refunds:
    • Digital products or services that have been accessed, downloaded, or used
    • Services that have already been provided
    • Products that have been damaged or altered after delivery
  5. Cancellation of Services: If you cancel a subscription-based service provided by GI Digital, you may be entitled to a prorated refund for any unused portion of the subscription period, subject to the terms of the subscription agreement.
  6. Refund Disputes: If you believe that you are entitled to a refund that has been denied by GI, you may submit a dispute in writing to GI Digital customer support. GI will review the dispute and may reconsider its decision at its sole discretion.
  7. Changes to Refund Policy: GI reserves the right to modify or update this Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on the Website. It is your responsibility to review this policy periodically for changes.
  8. Contact Us: If you have any questions or concerns about this Refund Policy, please contact us at info@gidigital.in.

By making a purchase through GI Digital, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy. If you do not agree to these terms, please refrain from making a purchase through the Website.